Update from us on COVID-19 (Coronavirus)

Update as of 22/05/2020
 
Further to the announcements made by the Government in recent days and after checking with Governing Bodies in our industry it has now been confirmed that some of our operations can re-commence.
 
We are now starting to plan a gradual return to work, it is going to take some time for normal operations to completely return and thank our customers for their patience during these unprecedented times.
 
We are working towards putting in place all the safety guidelines and PPE that will be required to keep our staff and all our clients safe. We ask that everyone bears with us whilst we get the business back up and running again. Please be rest assured that we will do all we can to work the current backlog as quickly as possible.
 
Many Thanks,
 
The Cliffside Windows Team
 
23/03/2020
 
Below is an update on what we’re doing to prioritise your health and safety when visiting our showroom or interacting with our staff:
 
Further to the recent statement from the Prime Minister we need to take measures to avoid any unnecessary movement of people and help us all avoid contact.
 
With this in mind we have taken the decision to temporarily close our office and showrooms as of 24/03/2020.
 
We will no longer be carrying out installations for the time being. We understand how difficult this will be and how it may affect some of our clients, however as a business that has always tried to do the right thing we must protect our staff, clients & suppliers as well as the wider community we work in. Our management team will be in touch with you directly should this affect an order that you have placed with us.
 
The best way to contact us is through the website, however we do have an email address for you to get in touch directly:  enquiries@cliffsidewindows.co.uk
 
The office phone will not be manned during this time, however the voicemail will be checked intermittently. I would respectfully ask everyone to be as understanding as possible throughout the temporary closure of our business.
 
These are unchartered & unprecedented times and the most important thing is to stay at home and protect our families and loved ones.
 
This is going to be very tough for everyone but we must heed the advice given and avoid any unnecessary contact with people. We will get through this and by taking these steps I hope that in some small way Cliffside Windows will help the return to some form of normality as quickly as possible.
 
Stay Safe & Best Wishes
 
The Cliffside Windows Team